Description

Technology is a must in business today. Customers demand organizations to be always on the top of their game. No matter the specific focus of your business, it’s important to keep detailed records of interactions with prospects and customers. Customer Relationship Management (CRM) tools allow us to do this. Using a CRM is not the easiest thing for people many times...which leads to a decline in the customer experience.

Throughout this course, we will explore the importance of CRMs and how to leverage them for a world-class customer experience. We will cover from selecting a good system through better using the functions your system has. Your CRM can help you rapidly build your business while maintaining your relationships and centralizing your data.

The deadline to register for this course is March 9th. We are unable to make any acceptations for late registrations. 

Instructor

Brian Woods is a seasoned real estate broker, investor, property manager, community association manager, real estate instructor and speaker. Mr. Woods owns and operates multiple real estate brokerages, a community association management firm and a real estate school. In 2013, Mr. Woods was awarded the Mid-Size Broker of the Year Award from the Realtors Association of the Palm Beaches. He also owns two real estate investor associations in South Florida.